Privacy Policy

This privacy policy applies to the websites www.janteloppet.com and www.janteloppet.no ("the Website", "we", "us", "our").

INTRODUCTION

We are committed to protecting your privacy. We collect information responsibly, in accordance with applicable privacy legislation, including the EU General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act.

We only request personal data for customer registration, marketing activities, and to provide you with access to information related to our events, such as newsletters and event summaries.

Names, organisations, and titles of participants may be shared with event partners. We will not share additional personal data with third parties without your consent.

You may object to your information being shared with third parties by sending an email to notices@janteloppet.com.

Use of our services may in some cases require you to provide personal data (e.g. when using streaming accounts or participating in events), but you may visit the website without providing personal information.

WHAT DO WE USE YOUR INFORMATION FOR?

Personal data is collected and used within the framework of applicable privacy legislation to administer and develop customer relationships, offer, sell, market, and deliver services and products, understand customer preferences through market research (not resold or distributed without explicit consent), and carry out direct marketing (unless prohibited by the user).

WHAT IS THE LEGAL BASIS FOR PROCESSING PERSONAL DATA?

The processing of your personal data is based on the following grounds, linked to specific purposes:

• Performance of a contract: used for registration, ticket purchases, and delivery of services related to our events.
• Compliance with legal obligations: used for accounting requirements, tax purposes, and other statutory obligations.
• Legitimate interest: used for direct marketing, business development, analysis, and protection against misuse. You have the right to object to processing based on legitimate interest.
• Consent: used for the collection of dietary preferences, sharing of information with third parties beyond what is necessary for the event, and distribution of newsletters. You may withdraw your consent at any time.

INFORMATION WE MAY USE

Full name, company information and title, email address, phone number, nationality, dietary preferences at events (if relevant and consented to), purchase history, billing and payment information, participation in campaigns, competitions and surveys, user rights related to personal data (e.g. right of access and right to erasure), automatically collected data (IP address, operating system, browser type, device ID), and recordings of customer calls, emails, and chat correspondence.

We do not collect credit card information. Payments are processed through external secure payment services.

COOKIES AND TRACKING TECHNOLOGIES

The Website uses cookies and similar tracking technologies to improve the user experience, analyse traffic, and personalise content. We use the following types of cookies:

• Necessary cookies: required for the website to function correctly. These do not require consent.
• Analytics and statistics cookies: which help us understand how visitors use the website (e.g. Google Analytics). These are only set after your consent.
• Marketing cookies: used to display relevant advertisements. These are only set after your consent.

WHERE DO WE COLLECT DATA FROM?

Personal data is collected upon registration via the website, telephone, email, physical forms, or through purchases, when representatives provide us with information about other employees, and from public registers or third-party data providers.

WHO MAY WE SHARE DATA WITH?

Event partners in accordance with this policy, service providers for customer service, market analysis, and technical operations, debt collection agencies for outstanding payments, upon legal orders from authorities, and in the event of a merger, sale of company assets, or bankruptcy.

We only share information that is necessary, and our partners are obligated to process data in accordance with our privacy policy and applicable legislation.

HOW LONG DO WE STORE YOUR PERSONAL DATA?

We store customer data until the end of the year of the last recorded activity, plus six years (in accordance with statutory requirements, including the Norwegian Bookkeeping Act).

Prospective customers are stored in marketing systems for a maximum of 24 months after the last contact or interaction, unless a customer relationship is established. Data will be deleted earlier upon your request.

YOUR RIGHTS

Under the GDPR and the Norwegian Personal Data Act, you have the following rights:

• Right of access: view what information we have stored about you.
• Right to rectification: correct inaccurate or incomplete data.
• Right to erasure: have your data deleted if the legal basis for processing no longer applies.
• Right to data portability: have your data transferred to another provider in a machine-readable format.
• Right to object: oppose processing based on legitimate interest, including direct marketing.
• Right to restriction: request that processing be restricted under certain circumstances.
• Right to lodge a complaint: you have the right to lodge a complaint with the Norwegian Data Protection Authority, Datatilsynet (www.datatilsynet.no), if you believe that we process your personal data in violation of applicable legislation.

You may exercise these rights by contacting notices@janteloppet.com.

DATA PROTECTION CONTACT

Questions regarding our processing of personal data may be directed to our data protection officer at notices@janteloppet.com. We will respond to enquiries within 30 days in accordance with applicable legislation.

AUTOMATED DECISIONS

We do not use automated processing to make decisions that have a legal or significant impact on you.

SECURITY

Access to personal data is restricted to authorised personnel. Data is transmitted encrypted (HTTPS with TLS). We follow recognised industry standards for information security but cannot guarantee absolute security. In the event of a security breach that may pose a risk to your rights, we will notify you and Datatilsynet in accordance with applicable legislation.

TRANSFER OF DATA OUTSIDE THE EU/EEA

We may store and process data on servers in countries outside the EU/EEA. Such transfers are carried out with the necessary safeguards, including the use of EU Standard Contractual Clauses (SCCs) approved by the European Commission, as well as an assessment of the level of protection in the receiving country (Transfer Impact Assessment) where required.

CHANGES TO THE PRIVACY POLICY

We reserve the right to amend this policy. Significant changes will be communicated on the website or via email. We recommend that you review this policy regularly.

CONTACT US

Do you have questions about our privacy policy? Send us an email at notices@janteloppet.com.